thought i'd like to share these....

articulation- articulate and has the neutral accent, minor pronounciation lapses; good voice quality; proper phrasing and speed; "th" slips;

pitching - very pleasing presentation; clear and understandable spiel; needs to be enthusiastic and energetic

conversation - very conversant; need to develop rapport building;

listening - good product knowledge ; handles objections properly and correctly

professional attitude - very confident, disconnect all calls politely; doesnt get frustrated easily.

these are the comments i got from one person who listened to my calls last week and who is responsible for grading us and monitor things that should be improved.

actually i can't think of anything to blog that ia why i just copied this from the piece of paper given us from last week's listen-in drills from hr.

sheez and they thought iam good.

am i???

well, i sometimes think so......

heheh

yabang!!!!!!